Privacy Policy

This document provides an overview of the main principles of collecting and protecting personal and other data (“Privacy Policy”) by us, spaceti s.r.o., a limited liability company organized and existing under the laws of the Czech Republic, with its registered office at Italska 2581/67, Praha, 12000, Czech Republic, ID No.: 05137659, registered in the Commercial Register administered by the Municipal Court in Prague, Section C, File 258845 (“we” or “us”).

This Privacy Policy has been compiled to better serve those who are concerned with how their personal data is being used when accessing this website or using Dashboard or Mobile app (together “Service”) by us. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal data.

By submitting the registration form in Dashboard or Mobile app, you grant to us, in your consent with the processing of personal data provided in compliance with the Terms of Use and this Privacy Policy, for the Purposes (as defined below).

We are obliged to protect all and any data acquired during registration, in compliance with the European General Data Protection Regulation (GDPR). However, we may be legally required to provide the data we collect and process to (i) state administrative authorities, (ii) courts, (iii) law enforcement authorities, etc. in cases of compelled disclosure. The provision of data is voluntary. The consent is given for the duration of your registration in the Service.

What personal information do we collect from you?

In the case of your registration (creating your user account) to Dashboard or Mobile app, we record your name, e-mail, and password in an encrypted form and a personal picture (photo) of you (not obligatory).

If you are using the Booking functionality, we record the type of booking and information about who and when created the booking. If you are using the Smart Lockers functionality, we record the locker’s usage data. If you are using the Indoor Localization functionality and you are in the monitored building, we record your actual indoor location based on Spaceti Location sensors. Also, user-created content (newsfeed posts, pictures, events created, …) can be understood as personal data in some scenarios.

Your additional data is obtained by cookies on our website, as shown below.

For what purpose do we collect the provided data?

The provided personal data are collected in particular for the purpose of:

  1. Identification of the user of the Dashboard or Mobile app while registering or using the Service;
  2. Provision of all functionalities of Service, in particular, but not limited to:
    1. Navigation in the monitored building (Indoor Localization functionality);
    2. Reporting damaged equipment or facilities in the monitored building;
    3. Running Booking functionality (in order to know who and when created the booking);
    4. Running Smart lockers functionality;
    5. Analytics;
    6. Other Services related to Dashboard or Mobile app defined at
  3. In addition, we may use your personal data in order to:
    1. Help us provide you with the communication and the Service;
    2. Confirm or correct personal data;
    3. Help us run our business and compliance programs;
    4. Audit our business.

Anonymized personal data are further used for maintenance reports, space utilization suggestions, space usage analytics, and other types of reports related to the monitored buildings.

How do we protect your personal data?

Our data processing is fully consistent with the GDPR as we implement a variety of technical and organizational security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks protected by up-to-date antivirus software with password-protected access to the storage and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. We believe that we have appropriate security controls in place to protect your personal data.

Other security-related topics are listed at

What are cookies and what kind of cookies do we use?

Cookies are small data files, which enable visited websites to remember operations and settings performed by individual users therefore it is not necessary to enter the data repeatedly. Cookies are saved on the user’s computer through the web browser. They are used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since the browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personal data. However, your name, phone number, and localization data may be accessible in real-time to other users of the Service with respect to the relevant building(s) monitored under one contract or related contracts concluded between us as a Service provider and our customer who ensures the provision of the Service to you.

How long do we process your data?

We process all personal data only in a scope necessary for the fulfilling of the Purposes and usually only for such time as shall be necessary for the fulfilling of the Purposes, and for no longer than the period of time set forth by applicable legal regulations.

When can you find more information or contact us?

If there are any questions regarding this Privacy Policy, you may contact us using the information below.

Italska 2581/67, Praha
12000, Czech republic
+420 800 661 133

Your rights

As a data subject whose personal information we hold, you have certain rights. If you wish to exercise any of these rights, please email

The right to be informed
You have the right to ask us to provide you with information regarding the processing of your personal data, and the information shall be provided to you without undue delay. We may ask for reasonable reimbursement for the provision of such information in an amount that does not exceed the costs necessary for providing the information.

The right of access and rectification
You have the right to access and correct your personal data, and to request clarification or remedying of the situation by us (e.g. blocking, correction, completion, or liquidation of the personal data) if you find or believe that we process the personal data in a manner incompatible with the protection of your personal and private life or in breach of the law, as well as the right to appeal directly to the Office for Personal Data Protection in case of violation of your rights.
You have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. However, in that case, we are not able to provide you with our Service.

The right to erasure
Where no overriding legal basis or legitimate reason continues to exist for processing personal data, you may request that we delete the personal data. This includes personal data that may have been unlawfully processed. We will take all reasonable steps to ensure erasure.

The right to restrict processing
You may ask us to stop processing your personal data. We will still hold the data, but will not process it any further. This right is an alternative to the right to erasure.

The right to data portability
You may request your set of personal data be transferred to another controller or processor, provided in a commonly used and machine-readable format. This right is only available if the original processing was on the basis of consent, if the processing is by automated means, and if the processing is based on the fulfillment of a contractual obligation.

Privacy Policy Modifications

We reserve the right to make changes to this Privacy Policy at any time. Your continued use of the Service which is subject to this Privacy Policy will signify your acceptance of any and all changes to this Privacy Policy made by us from time to time.